Privacy and cookies


This website stores cookies on your computer to enable certain functionality and help us improve your experience using the site. At no stage do we link the data collected using these cookies to the site users as individuals - any data collected is treated as relating to an anonymous user.

By continuing to use this website, we will assume you are happy for us to use cookies in the manner described in this document

Information we collect

Some information we collect is required by the site in 'session cookies'. These contain a long string of numbers and letters and correspond uniquely to each user. This allows the site to track the visitor around the site and record any choices the user has made. If some form of tracking were not possible on websites, it would not be possible to, for example, add products to shopping baskets, stay logged in to a website or hide the cookies message from users who have agreed.

Although some functionality requires cookies on our website, it is possible to control which cookies are accepted from any given website. Please see the following link for further information:

Types of cookie

The two types of cookies you will encounter on our website are:

  • First-party cookies: These are created by the site itself and used for the abovementioned purposes.
  • Third-party cookies: We use some third-party services, which are detailed below. These allow us to provide a richer experience for our users and analyse site usage to improve the overall experience.

Third-party services used on this website

The following table contains information on the cookies used on this website, where the cookie originates, and a link to the privacy statement for any given third party involved in that cookie.

The Google reCaptcha anti-spam service protects all forms. By using our forms, you are agreeing to the reCaptcha privacy policy.

Provider Possible cookie name(s) Purpose of service More info
Filtertechnik Ltd has_js, SESS [id], cookie-agreed Used to provide functionality on our website This page
AddThis atgotcode, uvc, ssh, sshs, loc, ssc, bt, __atuvc, uit, di, dt, uid, uvc, psc Used to allow users to quickly and easily add links to pages on our site to sites such as Facebook and X, and to track those links
Twitter twll, activity_modal_dismissed, js, k, __utma, __utmb, __utmz, __utmv, external_referer, lang, twid, _twitter_sess Used to show our recent 'Tweets'
Google Analytics _utma, _utmb, _utmc, _utmz Used to track visitors on the site, which pages they visit, which pages they come from, etc
Google Maps SAPISID, PREF, NID Used to provide easy access to maps of areas of interest
Google translate googtrans Used to offer translated versions of our content
Youtube demographics, __qca, __ar_v4, ebNewBandWidth_, LOGIN_INFO, __utma, __utmz, HSID, SSID, APISID, SAPISID, hideChannelPromo, use_hitbox, wide, VISITOR_INFO1_LIVE, nFXV5.resume, dkv, PREF, ACTIVITY, SID Used to stream video content directly from YouTube

What information we store, and how we obtain it

If you request a quotation or make a purchase from us, the information you supply is stored in our internal sales and CRM system.

How we use the information and why

We use the information primarily to facilitate your use of the website, accept and process quotations and orders, and keep you up to date with relevant product updates and offers.

Your rights as an individual

You have full control over the personal information we store about you. We only retain and use the information you provide us when you request a quotation or make a sale, and we delete that information when it is no longer required.

Looking after your information

All information we store is held securely. If you wish to know what information we store about you or to have any information we store deleted, please contact us using the details below.

Contact us

If you have any questions, please get in touch with us using the following telephone number or email address.